Privacy Policy

This privacy policy sets out how Shibui Knits uses and protects any information that you give Shibui Knits when you use this website.

Shibui Knits is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Shibui Knits may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from March 8, 2018.

WHAT WE COLLECT

We may collect the following information:

  • your name
  • contact information including email address
  • demographic information such as postal code, preferences, and interests
  • other information relevant to customer surveys and/or offers
WHAT WE DO WITH THE INFORMATION WE GATHER

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided. 
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, mail.
  • We may use the information to customize the website according to your interests.
  • We may provide your information to our third party partners for marketing or promotional purposes.
  • We will never sell your information.
SECURITY

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

HOW WE USE COOKIES

Our website uses “cookies,” which are small data files that are stored on your computer when you visit a website. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes, and dislikes by gathering and remembering information about your preferences.

For example, we may use cookies to enable to use certain website features, remember the items in your shopping cart, recognize you when you return to our website, track your orders, and to collect transaction information needed to update our customer loyalty program. Cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

LINKS TO OTHER WEBSITES

Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information that you provide whilst visiting such sites and this privacy statement does not govern such sites. You should exercise caution and look at the privacy statement applicable to the website in question.

TERMS & CONDITIONS 

Welcome to the Shibui Knits website. This site is provided as a service to our customers. Please review the following terms and conditions of use, which govern your use of the site (the “Agreement”).

Your use of the site constitutes your agreement to follow and be bound by the Agreement. We reserve the right to update or modify this Agreement at any time without prior notice. For this reason, we encourage you to review the Agreement whenever you use our site. If you do not agree to these terms, please do not use our site.

SITE TRANSACTIONS

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event we make a change to or cancel an order, we will attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.

ERRORS, INACCURACIES, AND OMISSIONS

Occasionally there may be information on our site that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information, or cancel orders if any information on the site is inaccurate at any time without prior notice (including after you have submitted your order).

COLORS

We have made every effort to display as accurately as possible the colors of our products that appear on these pages. We cannot guarantee that your computer monitor's display of any color will be accurate. 

LINKS TO OTHER WEBSITES AND SERVICES

These pages may contain links to other websites that are not under the control of Shibui Knits. Shibui Knits has no responsibility for the linked websites nor does linking constitute an endorsement of any linked website. Links are provided solely for the convenience and information of the site’s users.

PERSONAL INFORMATION SUBMITTED THROUGH THE SITES

Your submission of personal information through this website is governed by our privacy policy. This Agreement incorporates by reference the terms and conditions of the Privacy Policy.

INDEMNIFICATION

You agree to defend, indemnify, and hold Shibui Knits harmless from and against any and all claims, damages, costs, and expenses, including attorneys' fees, arising from or related to your use of the website and/or your breach of any representation, warranty, or other provision of the Agreement.

DISPUTE RESOLUTION

Mindful of the high cost of litigation, not only in dollars but also in time and energy, both you and Shibui Knits agree to the following dispute resolution procedure: In the event of any controversy, claim, action, or dispute arising out of or related to any transaction conducted on this site, or the breach, enforcement, interpretation, or validity of this Agreement or any part of it ("Dispute"), the party asserting the Dispute shall first try in good faith to settle such Dispute by providing written notice to the other party (by first class or registered mail) describing the facts and circumstances (including any relevant documentation) of the Dispute and allowing the receiving party 30 days in which to respond to or settle the Dispute. Notice shall be sent

(1) to Shibui Knits at:  Shibui Knits, 1500 NW 18th Ave, Suite 110, Portland, OR 97209, or 

(2) to you at: your last-used billing address or the billing and/or shipping address in your online profile.

Both you and Shibui Knits agree that this dispute resolution procedure is a condition precedent which must be satisfied prior to initiating any litigation or filing any claim against the other party.

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